At IID Energy we value all of our customers, but we also recognize the special needs that large commercial and industrial users have.  For this reason, IID Energy offers a Key Customer Program for our largest 100 users. Key Customer representatives can assist with the following requests, including but not limited to:

• Billing issues
• Energy audits
• HVAC recommendations
• IID Energy programs and services
• Lighting recommendations
• Metering questions
• Power factor analyses
• Power quality concerns
• Outage information
• Rate information and analysis
• Technical assistance