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IID's bill payment system, IID Customer Connect, will be unavailable starting Friday, December 15 at 6 p.m. through Sunday, December 17 at 3 p.m.

We apologize for any inconvenience this may cause.

Mission / Vision Statements

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IID’s Mission Statement 
The Imperial Irrigation District is a fiscally responsible public agency whose mission it is to provide reliable, efficient and affordably priced water and energy service to the communities it serves.

IID’s Vision Statement 
The Imperial Irrigation District will protect the Imperial Valley's water rights and energy balancing authority, deliver the highest level of customer service and maintain system reliability for the sustained benefit of the regional economy, the environment and the communities it serves in a fiscally responsible manner.

Operating Norms

  1. Building a culture of transparency depends on establishing a foundation of trust. 
    No employee, section or department is an island at IID.
  2. We will only be regarded as credible outside the organization when we are seen as believable within it.
  3. We cannot lose as a public agency if we are serving the public good.
  4. Information has no value to the organization unless it is accurate and communicated to others (if it isn’t shared, it doesn’t exist).