IID's bill payment system, IID Customer Connect, will be unavailable starting Friday, December 15 at 6 p.m. through Sunday, December 17 at 3 p.m.

We apologize for any inconvenience this may cause.



Within IID exists an infrastructure of sections and units whose sole purpose it is to continually better and more efficiently serve IID customers and its community. These sections:

  • supply the public with information
  • archive and protect documents
  • keep buildings, vehicles and equipment safe and up-to-date
  • ensure compliance with local, state and federal environmental regulations
  • enforce an equitable purchasing policy
  • manage IID's real estate interests
  • maintain and distribute an inventory of necessary parts and construction components