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IID's bill payment system, IID Customer Connect, will be unavailable starting Friday, December 15 at 6 p.m. through Sunday, December 17 at 3 p.m.

We apologize for any inconvenience this may cause.

Emergency Contacts

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General Emergency Information:

  • 1-800-303-7756

In an emergency, please contact:

Energy
1 (800) 303-7756 Toll-free

1 (760) 335-3640 Local
Press 1 for English
Press 1 for emergencies and select from the prompts

 

Examples:

Power Lines Down
Power Pole Down
No Power
Other Power Related Problems

Water 
1 (800) 303-7756 Toll-free
1 (760) 335-3640 Local
Press 1 for emergencies

Press 3 for water emergencies

 

 Examples:
Canal Rupture
Canal Overflow
No Water
Other Water Related Problems 

Hazardous Materials
1 (760) 339-9380

For general Hazmat questions

1 (760) 339-9850

Examples:
Hazmat Spill near Canal
Hazmat Spill in Canal
Vehicle in Canal
Other Hazmat Related Problems

Office of Emergency Management

Gary D. Hatfield, Jr - Supervisor - 1 (760) 482-3612
Robert Amparano - ESC II - 1 (760) 482-3608


Example:
IID’s Emergency Planning & Preparedness