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IID's bill payment system, IID Customer Connect, will be unavailable starting Friday, December 15 at 6 p.m. through Sunday, December 17 at 3 p.m.

We apologize for any inconvenience this may cause.

Energy Customer Service

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Contact Energy Customer Service

By Phone

1 (800) 303-7756 Toll-free

1 (760) 335-3640 Local

Fax: 1 (760) 339-9471

By Email

Click here

By Online Form

Please use the online forms linked below to write to us:

Report Power Outage
Update Account Information
Reset Password (Note, you will need to click on My Account)
Payment Arrangements
Connect Service
Disconnect Service
Transfer Service
Other Service Request

Send a Comment to Management or Report an Unresolved Issue


 

Call Center Hours of Operation

Call Center Hours: 6:30 a.m. - 6:30 p.m.
Monday - Friday

 

Get the most up-to-the-minute information on system outages and service interruptions.

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