Pay or Review Your Bill Online


Welcome to IID Customer Connect!


Featuring a desktop portal and mobile application for your smartphone. Enjoy the convenience of having information at your fingertips. You will be able to pay bills easily, enroll in paperless billing, stay alert with outage updates and much more. This new web portal is compatible with all web browsers and information is also available in Spanish.

Click here to pay your bill online and enter IID  Customer Connect.

The mobile version of IID Customer Connect is available for download on both Android and iOS devices from the Apple App Store and Google Play.  


 Many of the features offered on the web portal do not require a user name or password; however, anyone trying to access specific account information will be required to register using their account number, email address and last four digits of the primary account holder’s social security number. Watch this informative video to learn how to register your IID energy account.