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Please note: The jobs listed below contain both internal and external job positions. Please use the "Categories" filter below to view the jobs that are most appropriate for you.

Customer Accounts & Services Representative I

  • Type:Full Time
  • Salary:$41,811 to $53,390 (Annual)
  • Posted Date:07/09/2019
  • Deadline:07/23/2019

To apply using IID's online e-Recruitment system, click here.

Recruitment for:
Internal & External Applicants
Job Title:
Customer Accounts & Services Representative I Request No.:

I50190755 (Internal)

E50190755 (External)

Department:  Energy Section:

Business & Customer Relations/Division Office

Location:
El Centro Employment Term:
Full-time
Salary Grade: 12
$41,811 to $53,390 (Annual) (Hourly)
 
HR Contact:
Melissa Oorts
Telephone No.:
(760) 482-9618
Date Posted:
07/09/19
Posting Expiration:
07/23/19  5:00 p.m.
Applications must be received no later than 5 p.m. on the posting expiration date.
Recruitment & Selection Services
Contact Number: (760) 482-9618
Email: jobs@iid.com
Human Resources Department
Recruitment & Selection Services
1285 Broadway Ave., El Centro, CA 92243
Job Description Overview

Primary Function:
Under general supervision, provides efficient and effective customer service to power customers, receives payments, handles customer inquiries, resolves complaints and performs data input related to power payment arrangements and creates connect, disconnect, reconnect and trouble orders. Performs other duties as assigned.

Minimum Qualifications:

High school equivalency and two years of cashiering experience and one year of telephone customer service experience, including working with customer accounts and negotiating payment arrangements.

Specific Skills/Requirements:
Experience working in Division Offices and/or the Call Center is preferred. Successful candidate must be able to successfully pass a credit check.

Licensing and Certification Requirements:
A valid driver license issued by the State of California, Department of Motor Vehicles is required.

An official current driving record (obtained within the last six months) from your local State Department of Motor Vehicles (DMV) or from official DMV website must accompany job application (no third party records accepted).

Veterans' Preference (External Applicants Only): Submit DD form 214 or other evidence of veterans' status by job posting deadline.

Testing:

N/A

Internal applicants must notify supervision when applying for a position.
Upon employment, all employees are required to enroll in the District’s Pull Notice Program.
Negative drug test required as a condition of employment.

Equal Employment Opportunity/Affirmative Action Employer
E-Verification Done Through E-Verify

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