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As we deal with the ever evolving COVID-19 situation, IID, your essential services provider, remains open for business; ensuring the continued delivery of power and water to our customers in the Imperial and Coachella Valleys. We urge customers to follow all recommended health precautions and suggest making payments by phone, mail, mobile app or through IID.com. Please visit our COVID-19 page for more information.

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Department Directory

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IID Directory phone email
Emergency Contacts 1-800-303-7756  
Energy Customer Service 1-800-303-7756 or

(760) 335-3640

FAX: (760) 339-9471

customerservice@iid.com
Water Customer Service    
     IID Operating Headquarters (760) 339-9379
FAX: (760) 339-9262 / (760) 339-9356
 
     Northend Division Office

(760) 482-9900

FAX: (760) 482-9981

 
     Southend Division Office (760) 482-9800  
     Holtville Division Office (760) 339-9600  
Call Before You Dig 8-1-1 or 1-800-422-4133  
Customer Project Development    
     Imperial Valley (760) 482-3300  
     Coachella Valley (760) 398-5841  
Economic Development (760) 898-1877 econdev@iid.com
Emergency Management (760) 482-3612

(760) 482-3608

 
Energy Rebate Processing Center    
     Imperial Valley (760) 482-3656 iidrebates@egia.org
     Coachella Valley (760) 396-5656 iidrebates@egia.org
Environmental Management  
Finance (760) 339-9304  
Financial Assistance (REAP/EEAP/MEEUAP) (760) 339-9032  
General Services (760) 482-3627  
Government Affairs (760) 339-9249   
Human Resources Department / IID Jobline

(760) 482-9620

FAX: (760) 482-9611

 
Information Technology (760) 339-9575  
Media Inquiries (760) 427-5264 rdschettler@iid.com
On-Farm Program (760) 339-9777 onfarm@iid.com
Procurement (760) 339-9253  
Real Estate (760) 339-9239 pmcasillas@iid.com
Records Management (760) 339-9593 recordsmanagement@iid.com
Reliability Compliance (760) 482-3352 rco@iid.com
     Anonymous Reporting Hotline 1-866-248-8754  
Water Delivery Assistance Program (760) 339-9191  
Water Engineering

(760) 339-9265

FAX: (760) 339-9016

 
Zanjero Mobile Contacts