Serving the community is of utmost importance, however, due to the financial effects caused by COVID-19, we are unable to process unsolicited requests for funding at this time. In addition, the Local Entity grant application process is currently closed.

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Privacy Policy and Terms and Conditions

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Privacy Policy & Terms and Conditions

You are voluntarily agreeing to the use of Imperial Irrigation District’s Online Customer Service Center, including paying by Internet, move-in’s/move-out’s, administrative data maintenance, recurring payment registration, paperless billing or Average Bill Payment Plan enrollment and to all of the Terms and Conditions stated herein.

Please read the Terms and Conditions carefully before using this site. By using this site, you agree to these Terms and Conditions.  However, if you do not agree with them, do not use this site. The Imperial Irrigation District reserves the right to modify or update these terms of use at any given time. If you continue to use the site after receiving notice of any change or modification to the Terms and Conditions, you agree to comply by such modifications, alterations or updates.

This agreement will begin on the first day the customer has access to the site. The Imperial Irrigation District has the right to terminate this web site and this agreement in the event that it decides to suspend offering this service.

You agree to provide true, accurate, current and complete information about yourself, your credit or debit card information and/or financial institution information, as appropriate, and you agree to not misrepresent any of this information.

You agree to indemnify, defend and hold harmless, Imperial Irrigation District, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers from and against all losses, expenses, damages, and costs, including responsible attorneys' fees, resulting from any violation committed by you of these Terms of Use.

The Imperial Irrigation District reserves the right to make any changes to this website and its sole discretion without notice to the Customer. The Imperial Irrigation District reserves the right to deny access to this website to anyone at any time.

Use of the Online Customer Service Center

You will use the Online Customer Service Center solely for your own use for the purposes indicated in these Terms and Conditions. You acknowledge that the Online Customer Service Center is the exclusive and proprietary property of Imperial Irrigation District and You shall not have any rights in the Online Customer Service Center other than those specifically set forth herein. You agree to protect the proprietary rights of Imperial Irrigation District in the Online Customer Service Center, and Customer shall honor and comply with reasonable requests made by Imperial Irrigation District to protect Imperial Irrigation District’s contractual, statutory and common law rights in The Online Customer Service Center.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Online Customer Service Center or this website. Imperial Irrigation District may, in its sole discretion, with or without notice to Customer, temporarily or permanently suspend your use of the Online Customer Service Center.

You will use your email address as a user name and will choose a password, which allows you to access your billing information, possibly including credit or debit card numbers and/or checking or other financial institution account numbers. Your responsibility for transactions and other activities that take place using your user name and password includes those transactions and activities that may be undertaken by anyone using the Online Customer Service Center after logging in with your user name and password.

You are responsible for keeping your user name and password confidential and for ensuring that you have logged out of the secure online website when your session is complete to prevent unauthorized persons from accessing that information. If you become aware of or suspect any unauthorized use of your User name and password, you agree to contact us immediately.  Please use maximum caution in protecting your user name and password from disclosure to anyone else. You may be ultimately responsible for any transactions or actions made or taken by a party accessing The Online Customer Service Center with your user name and password.


Imperial Irrigation District is committed to protecting your privacy. Your personal information provided to the Imperial Irrigation District will be for internal use only. Each party agrees to hold confidential information of the other in confidence and not to disclose such information to third parties or to use such information for any purpose whatsoever other than as contemplated herein.