Energy Customer Service
Representatives are available 6:30 a.m. - 6:30 p.m. Monday - Friday.
Local: (760) 335-3640
Fax: (760) 339-9471
Visit the IID Customer Connect web portal to report outages, update account information, reset password, make payment arrangements, connect/disconnect or transfer service and much more.
To leave a comment for energy management on an unresolved issue that needs to be addressed, please use the comments or unresolved issues form.
Water Customer Service
For irrigation information or a water emergency, contact your local Water Division Office, 5:30 a.m.-5 p.m., seven days a week. For an after hours emergency, call 1-800-303-7756.
In response to COVID-19, the water division offices are not accepting walk-ins. Please contact your local division office to make an appointment.
IID Operating Headquarters
Northend Division Office
Holtville Division Office
|Southend Division Office
2151 W. Adams Ave.
El Centro, CA 92243
For more Water Department contacts, please visit the Zanjero Mobile Contacts page.
Energy and Water Customer Service Centers
Pay your bill by cash, check or money order at any IID customer service center or authorized pay station.
Imperial Irrigation District
P.O. Box 937
Imperial, CA 92251
For more IID phone numbers, please visit the Department Directory page.
Public Information Officer
Phone: (760) 427-5264