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As we deal with the ever evolving COVID-19 situation, IID, your essential services provider, remains open for business; ensuring the continued delivery of power and water to our customers in the Imperial and Coachella Valleys. We urge customers to follow all recommended health precautions and suggest making payments by phone, mail, mobile app or through IID.com. Please visit our COVID-19 page for more information.

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Office Locations and Hours

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Location and hours address phone
Operating Headquarters
Office Hours: 7:30 a.m. - 5:30 p.m.
Closed alternating Fridays
333 E. Barioni Blvd.
Imperial, CA 92251
 
Toll-free: 1-800-303-7756
Local: (760) 335-3640
Imperial Customer Service Center
Office Hours: M-Th 7:30 a.m. - 5:30 p.m. / F 8 a.m. - 5 p.m. (excluding holidays)
333 E. Barioni Blvd.
Imperial, CA 92251
 
Toll-free: 1-800-303-7756
Local: (760) 335-3640
Bill Condit Auditorium 1285 Broadway
El Centro, CA 92243
Toll-free: 1-800-303-7756
Local: (760) 335-3640
El Centro Customer Service Center
Office Hours: M-Th 7:30 a.m. - 5:30 p.m. / F 8 a.m. - 5 p.m. (excluding holidays)
1285 Broadway
El Centro, CA 92243
Toll-free: 1-800-303-7756
Local: (760) 335-3640
Brawley Customer Service Center
Office Hours: M-Th 7:30 a.m. - 5:30 p.m. / F 8 a.m. - 5 p.m. (excluding holidays)
135 South Plaza Street
Brawley, CA 92227
Toll-free: 1-800-303-7756
Local: (760) 335-3640
Calexico Customer Service Center
Office Hours: M-Th 7:30 a.m. - 5:30 p.m. / F 8 a.m. - 5 p.m. (excluding holidays)
301 Imperial Avenue
Calexico, CA 92231
Toll-free: 1-800-303-7756
Local: (760) 335-3640
La Quinta
Office Hours: 7:30 a.m. - 5:30 p.m.
Closed alternating Fridays
81-600 Avenue 58
La Quinta, CA 92253
 
Toll-free: 1-800-303-7756
Local: (760) 335-3640
La Quinta Customer Service Center
Office Hours: M-Th 7:30 a.m. - 5:30 p.m. / F 8 a.m. - 5 p.m. (excluding holidays)
81-600 Avenue 58
La Quinta, CA 92253
 
Toll-free: 1-800-303-7756
Local: (760) 335-3640
Environmental Compliance 321 S. Waterman, Suite 200
El Centro, CA 92243
Toll-free: 1-800-303-7756
Local: (760) 335-3640
Holtville Water Division Office 567 Pine St.
Holtville, CA 92250
(760) 339-9600
Northend Water Division Office 5364 Hovley Road
Westmorland, CA 92281
 
(760) 482-9900
River Water 2400 Imperial Road
Winterhaven, CA 92283
 
Toll-free: 1-800-303-7756
Local: (760) 335-3640
Southend Water Division Office 2151 West Adams Avenue
El Centro, CA 92243
(760) 482-9800 

Western Water

544 Bowker Road
Calexico, CA 92231
Toll-free: 1-800-303-7756
Local: (760) 335-3640