As we deal with the ever evolving COVID-19 situation, IID, your essential services provider, remains open for business; ensuring the continued delivery of power and water to our customers in the Imperial and Coachella Valleys. We urge customers to follow all recommended health precautions and suggest making payments by phone, mail, mobile app or through Please visit our COVID-19 page for more information.

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Emergency Energy Assistance Program (EEAP)

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IID’s Emergency Energy Assistance Program (EEAP) is here to assist customers who face disconnection for non-payment.

EEAP payment assistance is available quarterly to those who participate in our REAP program, and customers may qualify for up to $75 on their electric bill during the 1st and 4th quarter, and up to $125 during the 2nd and 3rd quarter. The quarterly periods are as follows:

Customers may qualify for up to
1st quarter January, February, March


2nd quarter April, May, June


3rd quarter July, August, September


4th quarter October, November, December


Pledges can only be approved for residential bills receiving this discount. Customers must pay the excess of $75 or $125, depending on the quarter, before their pledge is approved.

To request EEAP assistance, a final notice is required. These monies cannot be used for reconnect fees, deposits, transfers or to cover returned checks and related fees.

For more information on IID's energy assistance programs, please contact one of the following numbers: