Imperial Irrigation District’s Residential Energy Assistance Program provides income-qualifying customers with a 20 percent discount on their electric bill. IID also offers a 30 percent REAP discount to qualifying customers age 62 or older. Participants who are 62 or older will need to reapply for REAP every two years, while all other participants must reapply annually. It is the customer’s responsibility to renew the application. The income guidelines are as follows:

To establish eligibility you must complete the enclosed application and return it, along with any supporting proof of income (such as pay stubs, Social Security statements or other income documents). This is required for each adult in residence. The applicant must be the customer of record with IID and cannot be claimed on another person’s Income Tax Return as a dependent. The discount will only be applied upon verification and approval.

How to Apply 

1. Complete and sign application [Spanish PDF]. (This form may take a few moments to download.)
2. Provide proof of income verification for most current month (for each adult in residence).
3. Most recent tax returns.
4. Submit completed application, along with supporting documents, to energyassistance@iid.com or mail to IID (pre-paid mailer enclosed).

You can also apply at the following Customer Service Centers:

   
Renewals:

•  Renew discount each time you move.
• To avoid interruption of your discount, it is recommended that you apply 4-6 weeks prior to your renewal application expiration date.

General disclaimers:

• Your primary residence must be in IID’s service area.
• You must provide information requested within 10 working days or the application will be void.
• Account must be in good standing to qualify.
• I agree to notify IID if my income changes.

You do not qualify for REAP if:

• You have multiple residential accounts.
• You have a commercial account (except domestic water pumps).
• You do not meet the income guidelines.
• Your account has been assigned for collection.
• You have history of unauthorized and unmetered energy consumption or meter tampering.
• Other restrictions may apply.

IID’s Emergency Energy Assistance Program (EEAP) is here to assist customers who face disconnection for non-payment.

EEAP payment assistance is available quarterly to those who participate in our REAP program, and customers may qualify for up to $75 on their electric bill during the 1st and 4th quarter, and up to $125 during the 2nd and 3rd quarter. The quarterly periods are as follows:

Pledges can only be approved for residential bills receiving this discount. Customers must pay the excess of $75 or $125, depending on the quarter, before their pledge is approved.

To request EEAP assistance, a final notice is required. These monies cannot be used for reconnect fees, deposits, transfers or to cover returned checks and related fees.

MEEUAP is an assistance program that reduces the electrical rate for a defined quantity of electricity used to operate medical equipment by a household that has a full-time resident who requires specific medically necessary electric equipment to sustain life or prevent deterioration of a person's medical condition.

• MEEUAP Application [PDF] [Spanish PDF]
• MEEUAP Program Information [PDF] [Spanish PDF]

LIHEAP

If you need help paying your bill, the Low-Income Home Energy Assistance Program (LIHEAP) may be able to help you with a one-time payment. LIHEAP provides assistance to eligible low-income households with the goal of managing and meeting their immediate home energy needs.

Please note, LIHEAP is federally funded and not administered by IID.

To apply for the program, contact the local provider below or visit the California Department of Community Services and Development website for more information.

Campesinos Unidos, Inc.

This provider offers utility payment assistance and weatherization services to low-income Californians in your area.

1005 C St., Brawley, CA 92227
Phone: (760) 344-4500
Website: http://www.campesinosunidos.org
Monday-Thursday: 8 a.m. to 5 p.m.
Friday: 8 a.m. to 4 p.m.

Imperial County Electricity Relief Program 

Have you been financially impacted by COVID-19?

The County of Imperial has an Electricity Relief Program that may be able to assist you with your electric bill.

For information, contact the Imperial Irrigation District at 1-800-303-7756 and visit the links on this page and at www.imperialcounty.org.

Submitting your application

Please submit your application and all required documentation in sealed envelope in person beginning at 1 p.m. on Monday, November 23, 2020 at the following address:

Imperial County Executive Office
940 W. Main Street, Suite 208,
El Centro CA 92243

Hours: Monday – Friday
8 a.m. – 5 p.m.

Required documentation

• Identification copy
• Signed Application,
• Past Due Notice,
• Proof of Lost Job or Reduction of Hours due to Coronavirus Pandemic, and
• Signed Release of Personal Information Form

Utility assistance is available in Riverside County for IID customers who have been impacted by the pandemic.

The Community Action Partnership of Riverside County now has their utility assistance application available online, making it easier for IID customers to apply. The online application to the Low-Income Home Energy Assistance Program can be found at: https://www.caliheapapply.com/. They can also be accessed below.

Customers can qualify for up to $1,000 under LIHEAP and up to $500 under the Community Services Block Grant-CARES Act program. In addition, the Community Action Partnership is also able to help customers who do not qualify for LIHEAP via the Community Services Block Grant-CARES Act program.

For information on the CSBG-CARES Act or the LIHEAP, visit the Community Action Partnership website or contact:

Community Action Partnership of Riverside County

Phone: (951) 955-4900
Monday-Friday: 8 a.m. to 5 p.m.
Website: www.capriverside.org/program/utilityassistanceprogram